Understand
The engagement of Slack and Discord with the searchability of a forum.
WHY WE DO IT?
Engagement and Discoverability
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Closed Chats
Closed discords and slacks are good for quick responses and keeping an engaged community going. But they can get overwhelming quickly with messages flying around.
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Public Forums
Forums are great for a clean, searchable knowledge base that promotes the best high-quality answers. Sadly, the barrier to entry is too high for most of your customers to participate.
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All-in-one power
The discover page is the best of both worlds. Conversations are summarized and displayed beautifully to invite new members. Question and trending conversations are indexed for better search.
How does it work
Community Page Home Page. Optimized for Search
1
Optimized for Search
A Google Search optimized home page created by our LLM from your conversations. We auto-detect when a solved problem can help others.
2
Help your customers
New members get a quick summary of what's been happening. They can also search the page for existing answers.
3
Trust and Transparency
Build trust in your community by creating an easy way to view summaries and trending topics.
And so much more...
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Question Co-Pilot
Detect and keep track of every question wherever it's asked. Build trust by making sure people get high quality answers. All assisted by AI.
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Modern Ops
Customers stay on channels they love. Your team respond where they want.
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Sift GPT
Automate common questions.
Explore Sift for Your Community
Book a demo with our team
