Unanswered questions in Discord are a major problem. The Sift AI-powered sidekick uses LLMs to scan your Discord channels and pinpoint those burning, unanswered questions.
Discord's where the action is—a 24/7 mix of discussion, chats, and camaraderie. And often, your community members are happy to answer each other's questions. It's a win-win!
Here’s the issue: unanswered questions can get lost in the shuffle. They're needles in a haystack, waiting to be found and addressed. And nobody wants to sift through hay all day.
Good news: Large Language Models (LLMs) excel at this. Our AI-powered sidekick uses LLMs to scan your Discord channels and pinpoint those burning, unanswered questions. Then, we neatly organize them into actionable lists, creating a "Help Loop" system that makes customer support a breeze. We even detect when a question is sufficiently answered, so you can focus on the top 5% of tricky questions that truly need your expert attention.
Think of it as your community's very own AI-powered help desk.
Here's what you gain:
Don't let those burning questions simmer. Turn your Discord into a customer support powerhouse with our AI-driven solution.
While chatbots were once hailed as the pinnacle of AI in customer service, technology has evolved far beyond these basic applications.
The pros and cons of closed chats like Discord and open forums like Discourse.