Unanswered questions in Discord are a major problem. The Sift AI-powered sidekick uses LLMs to scan your Discord channels and pinpoint those burning, unanswered questions.
Discord's where the action is—a 24/7 mix of discussion, chats, and camaraderie. And often, your community members are happy to answer each other's questions. It's a win-win!
Here’s the issue: unanswered questions can get lost in the shuffle. They're needles in a haystack, waiting to be found and addressed. And nobody wants to sift through hay all day.
Good news: Large Language Models (LLMs) excel at this. Our AI-powered sidekick uses LLMs to scan your Discord channels and pinpoint those burning, unanswered questions. Then, we neatly organize them into actionable lists, creating a "Help Loop" system that makes customer support a breeze. We even detect when a question is sufficiently answered, so you can focus on the top 5% of tricky questions that truly need your expert attention.
Think of it as your community's very own AI-powered help desk.
Here's what you gain:
Don't let those burning questions simmer. Turn your Discord into a customer support powerhouse with our AI-driven solution.
Using a discord for support ops can be tough, but it is the more rewarding path.