AI

Discord's a Party, But Who's Answering the Burning Questions?

August 7, 2024

Unanswered questions in Discord are a major problem. The Sift AI-powered sidekick uses LLMs to scan your Discord channels and pinpoint those burning, unanswered questions.

Discord's where the action is—a 24/7 mix of discussion, chats, and camaraderie. And often, your community members are happy to answer each other's questions. It's a win-win!

Here’s the issue: unanswered questions can get lost in the shuffle. They're needles in a haystack, waiting to be found and addressed. And nobody wants to sift through hay all day.

Good news: Large Language Models (LLMs) excel at this. Our AI-powered sidekick uses LLMs to scan your Discord channels and pinpoint those burning, unanswered questions. Then, we neatly organize them into actionable lists, creating a "Help Loop" system that makes customer support a breeze. We even detect when a question is sufficiently answered, so you can focus on the top 5% of tricky questions that truly need your expert attention.

Think of it as your community's very own AI-powered help desk.

Here's what you gain:

  • Happier customers: Address concerns promptly and efficiently.
  • Time saved: No more endless scrolling for those missed questions.
  • Actionable insights: Discover what your community really needs help with and tailor your support accordingly.

Don't let those burning questions simmer. Turn your Discord into a customer support powerhouse with our AI-driven solution.

Ready to be more efficient than ever?

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